崗位目標(biāo)：The Junior Field Service Engineer is focusing on delivering standard service and keep customer satisf**** rate, as well as be familiar with Dr?ger medical devices' installation, repair, maintenance and Technical Solution Bulletin (TSB) procedure.主要任務(wù)： Installation & training-Perform warranty and installation in accordance with service contract and company procedures and standards-Provide usage of product training per the standard requirementMaintenance-Perform paid job repair to customer (quote, negotiate and **** price with customer)-Implement corrective repairs, and identify/ feedback unexposed quality problems if any via dedicated system to the Headquarter as appropriate-Execute technical corrective ****s -Perform preventive maintenance visits for contractual customer -Track installed base accuracy & variances-Provide support to Sales for replacement, special sales programs, exhibition Stakeholder management-Maintain a good relationship with existing customer-Understand customer’s complain and help to escalate them to the appropriate levelContract Management-Collect accounts receivable for his/her territory-Renew service contract in his/her territory upon requestOthers-Follow company process for parts management and book daily work in related systemThe job is performed under the supervision of Experienced/Senior Field Service Engineer.

德爾格是醫(yī)療和安全技術(shù)的國(guó)際先行者。德爾格 于 1889 成立于呂貝克，作為一個(gè)家族經(jīng)營(yíng)的企業(yè)已經(jīng)歷經(jīng)第五代，走向了全球并且列入 DAX 指數(shù)。我們的長(zhǎng)期成功來自于以價(jià)值為中心的公司文化和四種核心優(yōu)勢(shì)：與客戶緊密合作、員工的專業(yè)知識(shí)、不斷創(chuàng)新和卓越的質(zhì)量。